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Army

Foreign Military Sales Case Manager (Army)

USASAC Central Case Manager

U.S. Army Command (USASAC)

Updated 11 September 2026

Responsible for case execution for assigned countries, from case implementation through case closure — financial management and delivery coordination.

What They Do

Where Army cases are developed and executed

The Army is decentralized in the preparation and management of . involving -provided materiel and services are managed over their life cycles by Country Program Managers at USASAC. The applicable LCMC Management Directorate is responsible for developing the before being offered and implemented by USASAC. manages medical after USASAC implementation. and USACE independently develop, implement, and manage for their respective capabilities.

What a case manager is responsible for

The case manager is accountable for all aspects of assigned cases in compliance with applicable laws and regulations. This includes planning and execution functions as well as all financial, logistical, and acquisition matters associated with each program. The objective is to provide all articles and services within the cost and schedule estimated on the . The case manager must stay on top of the assigned program and be aware of any problems that could impact the estimated cost or schedule. The case manager develops a program master plan that separates the case into management components, indicates significant activities in the execution of the case, and establishes an implementation schedule. Depending on the size or nature of the case, the plan covers the following: , key milestones (contract status, , delivery schedule, training, contractor support, etc.); status, issues/risk; and key points of contact and responsibilities. The case manager provides the master plan to higher authority and to the international partner to forecast events and track progress. The master plan will be updated and reissued after significant project milestones, prior to Program Management Reviews, and as part of the development of amendments to the case. Master plans are discussed in C2.2.6.

The case manager cannot accomplish all these objectives alone. Effective case management requires frequent communication with the program manager, the , and numerous other key personnel in other organizations. When potential cost overruns or delays are identified, the case manager is expected to consult with the program manager, the contractor, and the international partner to ensure all potential options are explored and informed decisions can be made. Case amendments and modifications should be processed promptly to ensure the case reflects up-to-date estimates and descriptions for the program. After all articles and services have been provided, the case manager ensures that cases are closed in a timely manner.

From implementation to closure

Case management organizations and procedures vary among the . The case manager for blanket order or Supply Support Arrangement () cases normally resides at the applicable MILDEP . The case manager for defined order cases may be in the or in the MILDEP weapon . The case manager for training cases resides at the MILDEP training organization.

The has logistics oversight of all materiel in the . They develop and manage follow-on support cases for maintenance, publications, nonstandard support, and excess materiel. The processes discrepancy reports, resolves transportation problems and processes International partner materiel requisitions. The management team provides information for various types of management reviews, and serves as the focal point for case reconciliation and closure.

Active Pipeline Stages

Where this role is most involved across the FMS pipeline:

Who They Work With

The most frequent counterparts across an FMS case:

References

Drawn exclusively from publicly available authorities.

SAMM

Public authorities

  • Department of the Army Pamphlet 12-1, Security Assistance Procedures and Operations (31 March 2016)DA PAM 12-1